Zapier Central for Enterprise Automation: Architecture & Integration

import requests
import json
import os

ZAPIER_CENTRAL_WEBHOOK_URL = os.getenv("ZAPIER_CENTRAL_WEBHOOK_URL", "https://hooks.zapier.com/hooks/catch/12345/central-bot")

def trigger_zapier_central_bot(user_email: str, request_topic: str, context_details: str) -> dict:
  """
  Sends an event payload to trigger an enterprise Zapier Central AI Bot.
  """
  headers = {
      "Content-Type": "application/json"
  }

  payload = {
      "user_email": user_email,
      "request_topic": request_topic,
      "context_details": context_details,
      "priority": "HIGH",
      "timestamp": "2026-08-18T14:30:00Z"
  }

  print(f"Triggering Zapier Central bot endpoint: {ZAPIER_CENTRAL_WEBHOOK_URL}...")
  response = requests.post(ZAPIER_CENTRAL_WEBHOOK_URL, data=json.dumps(payload), headers=headers)

  if response.status_code == 200:
      return {"status": "TRIGGERED", "response": response.json()}
  else:
      raise RuntimeError(f"Zapier Central Webhook Error: {response.status_code} - {response.text}")

if __name__ == "__main__":
  email = "ops-lead@enterprise.com"
  topic = "Customer Account Escalation"
  details = "Customer account ACME-99 requires immediate tier-2 SLA support escalation."
  
  res = trigger_zapier_central_bot(email, topic, details)
  print("Zapier Central Trigger Result:", res)