Privacy Policy

This policy is for esaholic.com, the website of Esaholic, an AI development company serving businesses in the United States. It explains in plain language what information we collect, why we collect it, and how you can contact us about it. If you do not agree with this policy, please do not use the contact form on this site.

Who we are

Esaholic builds custom AI software, generative AI systems, AI agents, AI chatbots, and websites for US businesses, with support after launch. You can learn more about the company on the About Esaholic page, see the full offer on the services page, or meet the people behind the work on the team page.

What we collect when you contact us

When you use the contact form or email us, we receive the information you choose to send, usually your name, your email address, the service you are interested in, and your message. We use that information only to reply to you, to discuss a possible project, and to follow up on that conversation. We do not sell your contact information, and we do not share it for advertising.

Please do not send passwords, payment details, or highly sensitive personal data through the contact form. If a project needs access to your systems or data, that access is agreed separately in writing, as described in our Terms of Service.

What we collect when you browse this site

Like most websites, this site is delivered through a hosting service, and that service may record basic technical details needed to deliver a page, such as the page requested and a general network address. Esaholic does not use that technical record to identify you by name, and does not combine it with your contact form message unless you have contacted us and we need to reply to a technical problem you reported.

This site does not ask you to create an account, and it does not ask for your payment details. If that ever changes, this policy will be updated first.

Cookies and fonts

This site uses only the cookies and storage needed to make the pages work. We do not claim to run analytics, advertising, or tracking tools on this site, and we do not use advertising cookies. If analytics or advertising tools are added later, this page will be updated to name them before they are used.

The site loads its typeface from Google Fonts. That means your browser contacts Google Fonts servers to load the typeface, as it does on many websites. Esaholic does not control what Google Fonts records in that request, and does not receive your name or email address from it.

Client project data

Client project data is different from website visitor data. Documents, data, and system access shared for a project are handled under that project's written agreement, with access limited to the people working on the project. By default, client data is not used to train public AI models, unless a written project agreement says otherwise. If you are considering a project, ask us during discovery how your data will be handled for that specific scope, and we will answer in writing before work starts.

How long we keep information

Contact form and email messages are kept only as long as needed to reply, to discuss a project, or to keep a record of an agreement, as required by law or for accounting. When information is no longer needed for those purposes, it is deleted or kept only in a form that does not identify you.

Your choices

You can ask us to correct, delete, or give you a copy of the contact information you sent us, and you can ask us to stop contacting you about a project inquiry. Email your request to [email protected] from the address you used to contact us, so we can confirm the request belongs to you. We will reply within a reasonable time and explain any information we must keep for legal or accounting reasons.

Children

This site is a business website for companies and professionals, and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this site. If you believe a child has sent us personal information, email [email protected] and we will delete it.

Changes to this policy

If this policy changes, the updated version will be posted on this page, and the change will apply from the date it is posted. For questions about this policy, or about the Terms of Service and the Disclaimer that go with it, email [email protected]. You can also read plain language guides on AI, software, and search on the Esaholic blog.